Question
Zensar Technologies Ltd
IN
Last activity: 10 Oct 2022 4:37 EDT
Issue In Creating New Application 8.7
I am using Pega 8.7.0 version. I am not able to create new application. Because New Application option is disabled.
Showing message "Application Creation is disabled as the current operator is in invalid state"
Anyone can help me.
***Edited by Moderator Marije to add BUG Details; update capability tags***
Accepted Solution
Updated: 10 Oct 2022 4:37 EDT
NCS Pte. Ltd
SG
Hi @AbhishekC1725: Can you try to open your operator id and save it. If there are any issues during save, resolve and save it. Post this, try to create a application.
Ref: https://support.pega.com/discussion/create-new-application-issue
This seems to be a known issue and resolved in 8.5.6.
Thanks
Zensar Technologies Ltd
IN
@ArulDevan Thanks
Zensar Technologies Ltd
IN
@ArulDevan Thanks for sharing link, Issue Resolved.
Pegasystems Inc.
GB
@AbhishekC1725 as correctly indicated by @ArulDevan there was a known issue in previous versions but this should not be occuring in 8.7 where they fixed the bug by using non-stale operator ID
This was traced to edits made to the Operator page which caused the new app wizard to not be shown due to failed validation. To resolve this, an update has been added which will refresh the operator page on click of the menu so the New Application wizard is disabled or enabled correctly.
Please carry out the steps suggested and let us know if that resolves the problem.
Zensar Technologies Ltd
IN
@MarijeSchillern Thanks