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Question

 jaideep Deshi (jaideep2943)
Instellars
Lead Decisioning Architect
Instellars
IN
jaideep2943 Member since 2024 4 posts
Instellars
Posted: Oct 10, 2023
Last activity: Nov 7, 2023
Posted: 10 Oct 2023 11:36 EDT
Last activity: 7 Nov 2023 10:20 EST
Closed

An I/O error occurred while sending to the backend.  | SQL Code: 0 | SQL State: 08006 

 
com.pega.pegarules.pub.database.ConnectionException: There was a problem getting a list: code: 0 SQLState: 08006 Message: An I/O error occurred while sending to the backend. 
DatabaseException caused by prior exception: org.postgresql.util.PSQLException: An I/O error occurred while sending to the backend. 
 | SQL Code: 0 | SQL State: 08006 
***Edited by Moderator Marissa to add Capability tags***
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Pega Platform 8.8.3
Pega Platform 8.8.1
System Administration
Financial Services
Decisioning Architect

Posted: 1 year ago
Posted: 7 Nov 2023 9:29 EST
Anthony Gourtay (Anthony_Gourtay)
Proximus
Expert Engineer - PEGA Application Management
Proximus
BE

@AnthonyR4693

not 100% sure but I think that it's the timeout defined from the application to receive the reply from the request.

You wait for too long the reply from the DB/query and your connection is timed out from your PEGA session.

As such, the connection with the query you launched is gone.

You're getting this technical error since connection is already closed.

This is a protection from session crash but if it happens too quickly/often, you can foresee either query tuning or to increase the timeout period.

Regards

Anthony

 

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