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Question

 Pujitha Pilla (Pujitha)
Coforge
Technology Specialist
Coforge
IN
Pujitha Member since 2016 3 posts
Coforge
Posted: Jul 2, 2020
Last activity: Aug 7, 2023
Posted: 2 Jul 2020 9:55 EDT
Last activity: 7 Aug 2023 10:35 EDT
Closed

Interaction Header Is not getting refreshed in Pega 8.3

Hi,

In Pega 7.3 we were using CPMRefreshInteractionHeader to refresh the Interaction Header on click of a button but now in Pega 8.3 it is not working as D_CPMPortalContext is not holding the data of the interaction now.

If anyone has any idea, in Pega 8.3 how we can achieve it, please share

Thanks,

Pujitha

 

***Edited by Moderator Kayla to update Platform Capability tags****

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Posted: 4 years ago
Posted: 3 Jul 2020 11:50 EDT
Sravani Mojjada (mojjs)
PEGA
Senior Engineer, Technical Support
Pegasystems Inc.
IN

Hi Pujitha, 

D_CPMPortalContext, D_CPMPortalRecents are not the primary pages in CS-8.  The replacement property for D_CPMPortalContext.InteractionHeaderRefreshDateTime is D_Interaction[Primary.CurrentInteractionID].InteractionHeaderRefreshDateTime.

You can update this property. 

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Posted: 3 years ago
Posted: 19 Jun 2021 4:13 EDT
Rajasri Nadapana (RajasriN)
Verizon

Verizon
IN

@mojjs

Hi Mojis,

I'm also facing similar issue. And issue not resolved even though relying on D_Interaction[Primary.CurrentInteractionID].InteractionHeaderRefreshDateTime property.

Could please help.

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Posted: 3 years ago
Posted: 21 Jun 2021 11:26 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

Hi @RajasriN,

Thank you for posting your question on the Pega Collaboration Center, 

This appears to be an inactive thread and I would like to suggest that you ask a new question. 

This will alert our SMEs of your new question and you should hopefully receive a reply soon. 

You may include the original thread as a reference in you new question. 

Thank you! 

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