Integration with Celebrus CDP
Can anyone guide me how 2 way communication between PEGA CDH and Celebrus works? Do we have any reusable module already available? If not, any information on the integration mechanism and design will be highly appreciated.
Maantic Inc
US
Hi, Did you check the component in the market place - https://community.pega.com/marketplace/applications/celebrus-cdp-pega
Pegasystems Inc.
US
From the Pega side, you can get all the details from here: Pega Customer Decision Hub 8.5 Implementation Guide | Pega. At high level (for inbound channel) Pega provides several service endpoints for other applications to feed in customer data (e.g. Celebrus) and use Pega as AI brain (CDH) to provide next best actions. How Celebrus utilizes Pega CDH, you can request demo from the vendor according to the website of Celbrus.
Updated: 12 Mar 2021 4:14 EST
Aaseya
IN
Hi Kevin,
Could you please explain how we can integrate with any CDP platform in real time with Pega CDH? The implementation guide talks about real time containers is that the integration we need to make?
Do we have any documentation around integrating with CDP providers in Pega CDH?