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Question

 Muthukumaran Prabhakar (MuthukumaranPrabha)
HCL Technologies
Technical Architect
HCL Technologies
US
MuthukumaranPrabha Member since 2015 7 posts
HCL Technologies
Posted: Sep 27, 2017
Last activity: Sep 28, 2017
Posted: 27 Sep 2017 22:00 EDT
Last activity: 28 Sep 2017 3:31 EDT
Closed

Incorrect Data in PDC - Displays date one day less

Hi Team,

The metrics and reports in PDC are providing incorrect data. After we login, we have a "Daily Browser Performance Metrics" displayed in dashboard. It shows the user count as 39 for Sunday (12/02/2017). We don't have any users login on Sunday.

I think its because of the Date format issue where the users logging on Monday AEST are calculated for previous day. Likewise it happens for other days as well. This issue exists in all the reports. Could we please get this fixed

FDBK-23026 Enhancement request has been raised for the same SR-B32207 is Support Request number for the same.

Regards,

Muthu

***Moderator Edit: Vidyaranjan | Updated SR details***

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Dev/Designer Studio

Posted: 7 years ago
Posted: 28 Sep 2017 3:31 EDT
Vidyaranjan AV (Vidyaranjan) Senior Online Community Moderator
Pegasystems Inc.
IN

Hi Muthu,

As you rightly mentioned, an enhancement request has been submitted for the query and it would be taken up in future by the product management team to implement the suggestions. To track the progress, you will need to contact your Account Executive who would be better equipped to share those details with you.

Thank you!

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