Question
ZIFO Technologies Ltd
IN
Last activity: 2 Jun 2023 9:48 EDT
Including section in Correspondence
I tried including section into correspondence. But the alignment is not looking as expected when the mail is sent out.
All the contents are displayed in separate lines.
I tried different layouts but still not working. Understood from PDN that it is a defect:
https://community.pega.com/support/support-articles/structure-data-content-not-maintained-email-body?
Kindly provide suggestion to fix this.
Accepted Solution
Updated: 2 Jun 2023 9:48 EDT
Pegasystems Inc.
GB
@SaravanakumarA2926 please can you confirm the version of Pega?
The support article you quote is six years old and was for Pega 7.2.1 . It does not list a defect, but an enhancement request FDBK-18322 which was rejected because the issue could not be replicated and the scenario lacked information.
For the latest details please see other forum questions such as:
Section embedded into the correspondence rule, but the skin added has been lost. (PEGA 7.4)
Corr Emails do not take Skin formatting for included sections(7.1.8)
Also look at our documentation Correspondence rules and email