Inbound email pyBody some times showing up as HTML and some times as plain Text
In service email rule below is the mapping of data under request tab. Still pyBody some times shown as HMTL content.
Any help on this please....
***Updated by moderator: Lochan to close post*** This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.
You might want to consider logging an SR for this - but ahead of that - please gather up the following information:
1. Your PRPC version.
2. A System Scanner - showing all the installed HFIXes.
3. An example of a 'good' and a 'bad' email - an '.EML' file is what we need here.
For this last step:
-- If you are able to hook up an email client to your Email Server: for example Mozilla's Thunderbird : Thunderbird - Software made to make email easier , it has the ability to do a 'save-as' of the emails in the '.EML' format. (Outlook unfortunately doesn't allow this option).
And also consider enabling the DEBUG on the class: