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Question

 sravan kumar Reddy (Sravan Kumar Reddy)
CBA INDIA PVT LTD

CBA INDIA PVT LTD
IN
Sravan Kumar Reddy Member since 2017 9 posts
CBA INDIA PVT LTD
Posted: May 5, 2021
Last activity: May 19, 2021
Posted: 5 May 2021 3:09 EDT
Last activity: 19 May 2021 7:06 EDT
Closed

How to send the plain text email with out HTML tags from pega

Hi All,

We need to send out an email in plain text format with out any HTML tags to customers. For this we are setting HTMLmessage value as false in SendEmailNotification activity and email being sent as plain to text customer.

however i can see HTML tags & CSS values in the email along with text, so is there any way we can remove these HTML tags and CSS Values from an email.

 

 

Regards,

Sravan

 

 

***Edited by Moderator Marissa to update Platform Capability tags****
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Pega Platform 7.3
Conversational Channels
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