Question
Standard Chartered Bank India Branch
IN
Last activity: 1 May 2019 9:56 EDT
IE 11 File download issue in Windows 10
I'm using following script in IE11 windows 7 to download attachment which is working fine. The same script is throwing exception in IE11 Windows 10. Please find attached screenshot for reference. If there any alternatives please suggest that also.
using System.Windows.Automation;
using OpenSpan.Diagnostics;
OpenSpan.Adapters.Controls.Control control, int pauseDuration, string choice, out string message
return type:bool
Diagnostic.TraceVerbose("Script", string.Format("Choose script running, Choice: {0}", choice));
switch (choice)
{
case "Open":
return ClickButton(control, pauseDuration, "Open", out message);
case "Save":
return ClickButton(control, pauseDuration, "Save", out message);
case "Save As":
return DownloadSaveAs(control, pauseDuration, out message);
case "Show all content":
return ClickButton(control, pauseDuration, "Show all content", out message);
}
message = "invalid option";
Diagnostic.TraceVerbose("Script", string.Format("Choose script complete, Message: {0}, Result: FALSE", message));
return false;
***Edited by Moderator: Pallavi to update platform capability tags***
Accepted Solution
Allied Solutions
US
This fixed my issue on Windows 10 1803. IE Version: 11.523.17134.0
I modified the name of the splitbutton to what was shown using inspect.exe and it worked.
Thank you!
Standard Chartered Bank India Branch
IN
Hi,
Thanks for your response, Please refer the expection detail below,
Exception Type :: System.NullReferenceException
Exception Message ::Object reference not set to an instance of an object.
Root Cause :: System.NullReferenceException: Object reference not set to an instance of an object.
TargetSite :: Boolean DownloadSaveAs(OpenSpan.Adapters.Controls.Control, Int32, System.String ByRef)
Note : Since exception is occuring in script component, It is not getting captured in RuntimeLog.txt
Pegasystems Inc.
US
Script errors also can be logged. Make sure you have file publisher enabled and log categories set to 3 or 4 in RuntimeConfig.xml
In parallel, please take a look into script code. There should be lines that find controls using UIAutomation framework. Most probably one of them results in NullReferenceException. This one:
AutomationElement splitButton = aeDownloadToolBar.FindFirst(TreeScope.Descendants, new PropertyCondition(AutomationElement.NameProperty, ""));
or this one:
AutomationElement saveAsButton = contextMenu.FindFirst(TreeScope.Children, new PropertyCondition(AutomationElement.NameProperty, "Save as"));
Try to inspect elements on the download bar with inspect.exe tool (attached) and modify the script accordingly. Maybe control name is different in your environment.
"SplitButton" is a button with small arrow to the right of "Save" button. "SaveAsButton" is a "Save as" button in the dropdown menu below:
Accepted Solution
Allied Solutions
US
This fixed my issue on Windows 10 1803. IE Version: 11.523.17134.0
I modified the name of the splitbutton to what was shown using inspect.exe and it worked.
Thank you!