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Question

 Devin Dyer (DevinD16607791)
Estes Forwarding Worldwide

Estes Forwarding Worldwide
US
DevinD16607791 Member since 2022 25 posts
Estes Forwarding Worldwide
Posted: Mar 1, 2023
Last activity: Mar 2, 2023
Posted: 1 Mar 2023 17:32 EST
Last activity: 2 Mar 2023 12:58 EST
Closed
Solved

Attach File - Issues Downloading

I'm attaching a file to a case via pxLinkAttachmentToCase, but when I try to download the file from the WO I'm getting the following:

Download

Why is this happening? Is there a variable that I can set on the Data-WorkAttach-File to allow all users to download? I'm able to download as author.

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Pega Platform
Case Management
System Architect

Posted: 1 year ago
Posted: 1 Mar 2023 20:43 EST
Aruldevan Thangappan T (ArulDevan)
NCS Pte. Ltd
Aruldevan Thangappan T
NCS Pte. Ltd
SG

Hi @DevinD16607791: Can you please check the conditions configured in canopenattachments access when rule? I don't think this is OOTB rule. I hope there are some application level restrictions added in.

Thanks.

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