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Question

 Tulasi Alla (TulasiA1)
CVS

CVS
US
TulasiA1 Member since 2015 5 posts
CVS
Posted: May 12, 2020
Last activity: May 19, 2020
Posted: 12 May 2020 9:10 EDT
Last activity: 19 May 2020 15:56 EDT
Closed

Huge number of requestors created from a single browser instance

We are facing an inconsistent issue in Production, when a user tries to login, thousands of Pega requestor's created, few requestor's were created with user ids and others are unauthenticated requestor's, users will be cleared after closing the browser window. We have few local changes in authentication activity by Pega, but nothing is working.

Can you please let me know if any of you faced similar issue?

 

***Edited by Moderator Marissa to update Platform Capability tags****

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Pega Platform 7.1.8
Security

Posted: 4 years ago
Posted: 19 May 2020 11:13 EDT
Brad Tainter (Br@dTainter_GCS)
PEGA
Fellow, Technical Support, Platform Service
Pegasystems Inc.
US

Hi TulasiA1,

Is this issue re-creatable in a lower environment?  If so, maybe tracing the browser requestor can provide details.  If not, then I would suggest opening a ticket with PegaSupport to have this looked at further.

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Posted: 4 years ago
Posted: 19 May 2020 15:56 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

@TulasiA1  

Please let us know the Support Case ID when you open one so that we may track this for you!

Thanks!

Marissa | Senior Moderator | Pega Collaboration Center

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