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Question

 Anirudh Visweswar (ANIRUDHPATRI)
Chase
Vice President
Chase
US
ANIRUDHPATRI Member since 2010 2 posts
Chase
Posted: Jan 4, 2021
Last activity: Jan 22, 2023
Posted: 4 Jan 2021 17:53 EST
Last activity: 22 Jan 2023 3:45 EST
Closed

unable to login after updating the access group of browser requestor type

I updated my browser requestor access group to an access group other than unauthenticated and I am now unable to login to the application. What would be the least intrusive way to be able to login to the application ?

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Pega Platform 8.4.1
Security
Financial Services
Lead System Architect

  • Mohamed Mehdi Belhaj yahia
Posted: 4 years ago
Updated: 4 years ago
Posted: 5 Jan 2021 17:37 EST
Updated: 5 Jan 2021 17:46 EST
David Elvar Calamonte (DavidElvar)
PEGA
Principal System Architect
Pegasystems Inc.
ES

try with this approach:

  1. edit prconfig.xml
  2. search for node <env name="Identification/SystemName" value="xxx" />
  3. if doesn’t exist add, otherwise update the value as follow: <env name="Identification/SystemName" value="prpc" />
  4. If system is already named prpc, switch it to “pega”
  5. Restart the server
  6. Then log in as [email protected] to update browser requestor access group to a valid one
  7. Rollback the changes you did in prconfig.xml file
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