Question
Deutsche Bank AG
DE
Last activity: 13 Sep 2017 2:47 EDT
how to update the svn client for Pega Decision Planner 6.9
Hi everybody,
we are facing the issue that an end-user is getting a permission/access denied error in the Apache logs when connecting to the SVN repository to get the several Projects into the decision planner. Another colleague with the same permissions is able to.
The error message shown in PEGA DP is "Folder "" does not exist".
The only difference between both of them is the Subversion CLient Version. From httpd.log we can see that the one with the failure is using Version 1.5 whereas the other successful one is using Version 1.7.
How can we update the used SVN Client ? Is it included in PEGA DP Client or can it be installed separately?
Is the error coming from somewhere else?
Accepted Solution
Deutsche Bank AG
DE
We found the reason. An entry was missing in the repository access config file.
Deutsche Bank AG
DE
Hi Sandeep,
the error.log of the Apache Shows:
[Tue Jul 18 14:44:36 2017] [error] (13)Permission denied: Cannot open SSLSessionCache DBM file `/var/applications/apache/www1/tmp/session_cache.data' for writing (store)
[Tue Jul 18 14:44:36 2017] [error] [client Proprietary information hidden] Access denied: '*****.*****' PROPFIND CHORDIANT:/
[Tue Jul 18 14:46:08 2017] [error] (13)Permission denied: Cannot open SSLSessionCache DBM file `/var/applications/apache/www1/tmp/session_cache.data' for writing (store)
[Tue Jul 18 14:46:08 2017] [error] [client Proprietary information hidden] Access denied: '*****.*****' OPTIONS CHORDIANT:/.project
[Tue Jul 18 14:46:08 2017] [error] (13)Permission denied: Cannot open SSLSessionCache DBM file `/var/applications/apache/www1/tmp/session_cache.data' for writing (store)
[Tue Jul 18 14:46:08 2017] [error] [client Proprietary information hidden] Access denied: '*****.*****' OPTIONS CHORDIANT:/.project
[Tue Jul 18 14:49:16 2017] [error] (13)Permission denied: Cannot open SSLSessionCache DBM file `/var/applications/apache/www1/tmp/session_cache.data' for writing (store)
Hi Sandeep,
the error.log of the Apache Shows:
[Tue Jul 18 14:44:36 2017] [error] (13)Permission denied: Cannot open SSLSessionCache DBM file `/var/applications/apache/www1/tmp/session_cache.data' for writing (store)
[Tue Jul 18 14:44:36 2017] [error] [client Proprietary information hidden] Access denied: '*****.*****' PROPFIND CHORDIANT:/
[Tue Jul 18 14:46:08 2017] [error] (13)Permission denied: Cannot open SSLSessionCache DBM file `/var/applications/apache/www1/tmp/session_cache.data' for writing (store)
[Tue Jul 18 14:46:08 2017] [error] [client Proprietary information hidden] Access denied: '*****.*****' OPTIONS CHORDIANT:/.project
[Tue Jul 18 14:46:08 2017] [error] (13)Permission denied: Cannot open SSLSessionCache DBM file `/var/applications/apache/www1/tmp/session_cache.data' for writing (store)
[Tue Jul 18 14:46:08 2017] [error] [client Proprietary information hidden] Access denied: '*****.*****' OPTIONS CHORDIANT:/.project
[Tue Jul 18 14:49:16 2017] [error] (13)Permission denied: Cannot open SSLSessionCache DBM file `/var/applications/apache/www1/tmp/session_cache.data' for writing (store)
The httpd.log Shows:
Proprietary information hidden - - [18/Jul/2017:14:46:19 +0200] "OPTIONS /svn/CHORDIANT/AKK_TA/Decision%20Logic HTTP/1.1" 401 401 "-" "SVN/1.7.10/javahl neon/0.29.6" 0 159
Proprietary information hidden - working.user [18/Jul/2017:14:46:19 +0200] "OPTIONS /svn/CHORDIANT/AKK_TA/Decision%20Logic HTTP/1.1" 200 193 "-" "SVN/1.7.10/javahl neon/0.29.6" 0 791
Proprietary information hidden - working.user [18/Jul/2017:14:46:19 +0200] "OPTIONS /svn/CHORDIANT/AKK_TA/Decision%20Logic HTTP/1.1" 200 193 "-" "SVN/1.7.10/javahl neon/0.29.6" 0 595
Proprietary information hidden - working.user [18/Jul/2017:14:46:19 +0200] "PROPFIND /svn/CHORDIANT/!svn/rvr/10597/AKK_TA/Decision%20Logic HTTP/1.1" 207 1424 "-" "SVN/1.7.10/javahl neon/0.29.6" 0 2643
Proprietary information hidden - working.user [18/Jul/2017:14:46:19 +0200] "REPORT /svn/CHORDIANT/AKK_TA/Decision%20Logic HTTP/1.1" 200 112 "-" "SVN/1.7.10/javahl neon/0.29.6" 0 567
Proprietary information hidden - working.user [18/Jul/2017:14:46:19 +0200] "PROPFIND /svn/CHORDIANT/!svn/rvr/10597/AKK_TA/Decision%20Logic HTTP/1.1" 207 9791 "-" "SVN/1.7.10/javahl neon/0.29.6" 0 138247
Proprietary information hidden - - [18/Jul/2017:14:49:16 +0200] "OPTIONS /svn/CHORDIANT HTTP/1.1" 401 401 "-" "SVN/1.5.4 (r33841) neon/0.28.2" 0 181
Proprietary information hidden - not.working [18/Jul/2017:14:49:16 +0200] "OPTIONS /svn/CHORDIANT HTTP/1.1" 200 - "-" "SVN/1.5.4 (r33841) neon/0.28.2" 0 717
Proprietary information hidden - not.working [18/Jul/2017:14:49:16 +0200] "PROPFIND /svn/CHORDIANT HTTP/1.1" 207 657 "-" "SVN/1.5.4 (r33841) neon/0.28.2" 0 521
Proprietary information hidden - not.working [18/Jul/2017:14:49:16 +0200] "PROPFIND /svn/CHORDIANT/!svn/vcc/default HTTP/1.1" 207 412 "-" "SVN/1.5.4 (r33841) neon/0.28.2" 0 460
Proprietary information hidden - not.working [18/Jul/2017:14:49:16 +0200] "PROPFIND /svn/CHORDIANT/!svn/bln/10597 HTTP/1.1" 207 471 "-" "SVN/1.5.4 (r33841) neon/0.28.2" 0 443
Proprietary information hidden - not.working [18/Jul/2017:14:49:16 +0200] "PROPFIND /svn/CHORDIANT HTTP/1.1" 207 657 "-" "SVN/1.5.4 (r33841) neon/0.28.2" 0 448
Proprietary information hidden - not.working [18/Jul/2017:14:49:16 +0200] "PROPFIND /svn/CHORDIANT/!svn/vcc/default HTTP/1.1" 207 412 "-" "SVN/1.5.4 (r33841) neon/0.28.2" 0 449
Proprietary information hidden - not.working [18/Jul/2017:14:49:16 +0200] "PROPFIND /svn/CHORDIANT/!svn/bln/10597 HTTP/1.1" 207 471 "-" "SVN/1.5.4 (r33841) neon/0.28.2" 0 421
Proprietary information hidden - not.working [18/Jul/2017:14:49:16 +0200] "PROPFIND /svn/CHORDIANT HTTP/1.1" 207 657 "-" "SVN/1.5.4 (r33841) neon/0.28.2" 0 429
Proprietary information hidden - not.working [18/Jul/2017:14:49:16 +0200] "PROPFIND /svn/CHORDIANT/!svn/vcc/default HTTP/1.1" 207 471 "-" "SVN/1.5.4 (r33841) neon/0.28.2" 0 414
Proprietary information hidden - not.working [18/Jul/2017:14:49:16 +0200] "PROPFIND /svn/CHORDIANT/!svn/bc/10597 HTTP/1.1" 403 229 "-" "SVN/1.5.4 (r33841) neon/0.28.2" 0 398
Proprietary information hidden - - [18/Jul/2017:14:49:21 +0200] "OPTIONS /svn/CHORDIANT/.project HTTP/1.1" 401 401 "-" "SVN/1.5.4 (r33841) neon/0.28.2" 0 192
Proprietary information hidden - not.working [18/Jul/2017:14:49:21 +0200] "OPTIONS /svn/CHORDIANT/.project HTTP/1.1" 403 224 "-" "SVN/1.5.4 (r33841) neon/0.28.2" 0 501
permissions of both users are supposed to be sam, only the SVN Version is different. I had to mask the usernames...
There is only one General procedure to add Access to the SVN repository. Once granted all Projects shall be accessible. Can it be the SVN Version or do you consider the root cause somewhere else?
Thank you.
Pegasystems Inc.
IN
Hi Marcus,
Did you tried the option of restarting your apache server, if no you can restart your apache server and then try to access . Please update the outcome.
Thanks,
Sandeep
Deutsche Bank AG
DE
Hi Sandeep,
sorry for my late reply. We are having strict policies here and requested the Apache restart. Planned for tomorrow evening.
Will keep you updated then.
Thank you.
Deutsche Bank AG
DE
Hi together,
Apache restart has been performed but the issue is still there:
httpd.log
Proprietary information hidden - - [29/Aug/2017:10:56:54 +0200] "OPTIONS /svn/CHORDIANT HTTP/1.1" 401 401 "-" "SVN/1.7.10/javahl neon/0.29.6" 0 54901
Proprietary information hidden - *********.**** [29/Aug/2017:10:56:54 +0200] "OPTIONS /svn/CHORDIANT HTTP/1.1" 200 193 "-" "SVN/1.7.10/javahl neon/0.29.6" 0 175416
Proprietary information hidden - *********.**** [29/Aug/2017:10:56:54 +0200] "OPTIONS /svn/CHORDIANT HTTP/1.1" 200 193 "-" "SVN/1.7.10/javahl neon/0.29.6" 0 559
Proprietary information hidden - *********.**** [29/Aug/2017:10:56:54 +0200] "PROPFIND /svn/CHORDIANT/!svn/rvr/10637 HTTP/1.1" 403 230 "-" "SVN/1.7.10/javahl neon/0.29.6" 0 7215
error.log
[Tue Aug 29 10:56:54 2017] [error] [client Proprietary information hidden] Access denied: '********.*****' PROPFIND CHORDIANT:/
Is there any other log where you would need Information from?
Thank you.