How to Update Goal And Deadline For SLA By Using Activity ?

Please use pyAdjustAssignmentSLA , to adjust the existing goal and deadline times of an assignment.You need to pass the correct Case SLA assignment key here.

Please refer to the below PDN article:

https://collaborate.pega.com/question/update-wo-sla-goal-time

Regards,

Hemanth

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Posted: 6 years ago

BuvaneshV

Morgan Stanley

replied to Pravallika Madala

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Please use pxAdjustSLATimes final API activity to for use case. Pass all the adjusted values to this activity as parameter.

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How to Update Goal And Deadline For SLA By Using Activity ?

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How to Update Goal And Deadline For SLA By Using Activity ?

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