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Question

 Pravallika Madala (Pravallika Madala)
Dell India PVT Ltd

Dell India PVT Ltd
IN
Pravallika Madala Member since 2017 2 posts
Dell India PVT Ltd
Posted: May 2, 2018
Last activity: May 4, 2018
Posted: 2 May 2018 5:14 EDT
Last activity: 4 May 2018 11:19 EDT
Closed

How to Update Goal And Deadline For SLA By Using Activity ?

How to Update Goal And Deadline For SLA By Using Activity ?

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Java and Activities
Case Management

Posted: 7 years ago
Posted: 2 May 2018 12:25 EDT
Hemanth Inakollu (inakh)
PEGA
Associate Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Pravallika Madala, 

Please use pyAdjustAssignmentSLA , to adjust the existing goal and deadline times of an assignment.You need to pass the correct Case SLA assignment key here.

Please refer to the below PDN article:

https://collaborate.pega.com/question/update-wo-sla-goal-time

Regards,

Hemanth

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Posted: 7 years ago
Posted: 4 May 2018 11:19 EDT
Buvanesh Venkatesh (BuvaneshV)
Morgan Stanley
Lead Developer
Morgan Stanley
US

Please use pxAdjustSLATimes  final API activity to for use case. Pass all the adjusted values to this activity as parameter.

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