Question
HCL Technologies
HCL Technologies
IN
HCL Technologies
Posted: Dec 20, 2016
Last activity: Dec 21, 2016
Last activity: 21 Dec 2016 6:02 EST
Closed
How to Unlock the WorkObject ?
Hi
This is Devi.
Can anyone tell me the "How to unlock the WorkObject".
***Updated by moderator: Lochan to add Categories***
Posted: 7 years ago
PEGA
Pegasystems Inc.
US
There are different ways to unlock a work object depending on your scenario.
- An Administrator can unlock a work object from the Developer portal. Navigate to DesignerStudio > Process & Rules > Tools > Work Admin > My Locks or All Locks.
- There is a WorkUnlock activity.
- When writing activities, methods such as Obj-Open-by-Handle and Obj-Refresh-and-Lock have a parameter to release the lock on commit.
Can you provide additional details regarding your scenario?
Posted: 7 years ago
Pegasystems Inc.
IN
Hello Devi,
Generally speaking, you should let system deals with the locking/ unlocking of your workobject.
Just in case you are faced with a situation where at a given point of time the work item is locked by others, system should ideally show you a lock harness with a button to release lock.
Here is a good discussion thread as well which can help you to understand it better.