Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Taw Sern Tan (TawSernTan) M1 Ltd
M1 Ltd
SG
TawSernTan Member since 2015 40 posts
M1 Ltd
Posted: Jun 28, 2016
Last activity: Jun 29, 2016
Posted: 28 Jun 2016 22:38 EDT
Last activity: 29 Jun 2016 4:26 EDT
Closed

How to track email in Chordiant marketing Director

Hi,

     Like to know is it possible to track the status of a email, whether it has been read, delivered, bounced, or link in email has been clicked in Chordiant Marketing Director? What other configuration out Chordiant Marketing Director is needed to be carried out?

Regards.

To see attachments, please log in.
User Experience

Posted: 8 years ago
Posted: 29 Jun 2016 4:26 EDT
Saraf (ShrihariSaraf)

Hi Taw Sern Tan,

You can refer to the "Marketing_Director_Focus_On_Email" which is available in the Marketing Director CD. We can captured the Undelivered Email through Email Rules. Having said, for the other options you can design the email responses such that Marketing Director can capture those responses.

Regards

Shri

To see attachments, please log in.

Related content:

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice