Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 SUDHEER MARIDU (SUDHEERM4757)
Exilant Technologies PVT Ltd

Exilant Technologies PVT Ltd
US
SUDHEERM4757 Member since 2018 2 posts
Exilant Technologies PVT Ltd
Posted: Apr 24, 2018
Last activity: May 21, 2018
Posted: 24 Apr 2018 14:24 EDT
Last activity: 21 May 2018 2:11 EDT
Closed
Solved

How to tag a Team in Pulse Chat ?

How to tag a Team in Pulse Chat ?

For example , For a case pulse chat , we can tag a user using @<USER_NAME>. then the user will be notified.
How to do the same for the team , so that all team members will be notified if team is @ tagged.

To see attachments, please log in.
Low-Code App Development

Accepted Solution

Posted: 7 years ago
Posted: 25 Apr 2018 0:26 EDT
Anil Vanaparthi (vanaa)
PEGA
Senior Manager, Services Engineering
Pegasystems Inc.
IN
This isn't supported ootb, only tagging user is supported. As a workaround, try creating an operator with team name and give teams email I'd as operator email I'd and now tag this operator see if it works. Thanks
To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice