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Question

 SUDHEER MARIDU (SUDHEERM4757) Exilant Technologies PVT Ltd
Exilant Technologies PVT Ltd
US
SUDHEERM4757 Member since 2018 2 posts
Exilant Technologies PVT Ltd
Posted: Apr 24, 2018
Last activity: May 21, 2018
Posted: 24 Apr 2018 14:24 EDT
Last activity: 21 May 2018 2:11 EDT
Closed
Solved

How to tag a Team in Pulse Chat ?

How to tag a Team in Pulse Chat ?

For example , For a case pulse chat , we can tag a user using @<USER_NAME>. then the user will be notified.
How to do the same for the team , so that all team members will be notified if team is @ tagged.

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Low-Code App Development

Accepted Solution

Posted: 6 years ago
Posted: 25 Apr 2018 0:26 EDT
Anil Vanaparthi (vanaa) PEGA Senior Manager, Services Engineering, Case Management
Pegasystems Inc.
IN
This isn't supported ootb, only tagging user is supported. As a workaround, try creating an operator with team name and give teams email I'd as operator email I'd and now tag this operator see if it works. Thanks
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