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 Sreenivasa Rao Kilaru (SreenivasKilaru) Cognizant
Cognizant
US
SreenivasKilaru Member since 2014 20 posts
Cognizant
Posted: May 25, 2017
Last activity: August 26, 2020
Posted: 25 May 2017 21:10 EDT
Last activity: 26 Aug 2020 8:41 EDT
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How to set multiple skills in assignment in run time

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I have scenario where multiple skills to set in assignment so that assignment will be routed to correct worklist by using ToLeveledGroup/ToSkilledGroup. These skills will be determined in run time by decision table based on case data. Now how to set this skills list (value list/page list) in assignment properties or somewhere in run time. Please refer attachment for more information.

Appreciate your help. Thank you.

Case Management
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Accepted Solution

Posted: 5 years ago
Posted: 29 May 2017 8:49 EDT
Madhuri Koravadi Srinidhi (Madhuri_Koravadi) PEGA Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Srinivasa,

Since the parameters expected are of 'Skill' rule type, you will not be able to pass a page list during the assignment configuration.

Alternatively, you could use the activity ToSkilledGroup_RoutingSample as a reference to build a custom activity in your application.

As above, you could use the AddSkill activity to add the required skills based on your application logic and appropriately call the ToSkilledGroup/ToLeveledGroup activities.

Hope this helps!

Regards,

Madhuri

 

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