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Question

 Nadimuthu Thangavel (Nadimuthu T)
TATA Consultancy Services
Associate Consultant
TATA Consultancy Services
IN
Nadimuthu T Member since 2014 31 posts
TATA Consultancy Services
Posted: Sep 1, 2017
Last activity: Oct 13, 2017
Posted: 1 Sep 2017 2:06 EDT
Last activity: 13 Oct 2017 5:49 EDT
Closed
Solved

How to set minimum size of Harness on loading?

Hi Team, I am using PRPC 7.2.2 & 7.3 version.In MyCase portal the fileter option not showing properly when the row count(1 to 9) is very less. Please find the attached screen shot. The Portal Configuration below pyCaseManagerPortal> Screen Layout with Header option> Header Have Separate Section-pyPortalContent> Body Section have Dynamic Container(Dynamic Container have Harness-pyDashboard7 Configured with Size to Content Option and Multi Document option Max Doc 16) Onclick of MyCase Icon the pyMyCase7 Harness replacing the Existing "pyDashboard7" Harness.

Please help me on this.

Regards,

Muthu

***Updated by moderator: Lochan to add Categories***

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Case Management
User Experience

Accepted Solution

Posted: 7 years ago
Posted: 13 Oct 2017 5:49 EDT
Nadimuthu Thangavel (Nadimuthu T)
TATA Consultancy Services
Associate Consultant
TATA Consultancy Services
IN
Perform the following local-change: Below is the Custom CSS code which we was removed.
Show More
Perform the following local-change: Below is the Custom CSS code which we was removed. .screen-layout > .screen-layout-region { position: static; /* Sticky case header */ /* sticky won't work on iOS without these changes */ /* html, body:not(#harnessDesignView), body.screen-layout-body, body.harnessBody.screen-layout-body, body.with-fixed-header { overflow: visible; height: auto; width: auto; min-height: 0; min-width: 0; } body.with-fixed-header .screen-layout-region-main-middle > .screen-layout-region-content, body.with-fixed-header .screen-layout-region-main-middle > .screen-layout-region-content > .sectionDivStyle, body.with-fixed-header .screen-layout-region-main-middle > .screen-layout-region-content > .sectionDivStyle > .sectionDivStyle, body.with-fixed-header .screen-layout-region-main-middle > .screen-layout-region-content > .sectionDivStyle > span.inspector-span, body.with-fixed-header .screen-layout-region-main-middle > .screen-layout-region-content > .sectionDivStyle > span.inspector-span > div.harnessContent, div.dc-wrapper, div.harnessBodyNoHead, div.screen-layout-header, div.singleview div.dc-main, div.singleview div.dc-main > div.sectionDivStyle, div.harnessBodyNoHead, body:not(#harnessDesignView) div.harnessContent, body:not(#harnessDesignView) div#PEGA_HARNESS, */ Now the MyCase section displaying filter section properly.
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Posted: 7 years ago
Posted: 4 Sep 2017 2:34 EDT
Harini Yayi (yayih)
PEGA
Associate Technical Solutions Engineer
Pegasystems Inc.
IN

Hello, 

Thanks for posting in PDN.In the above post I can see two scenarios ,one with filter option issue and the other with  pyMyCase7 Harness replacing the Existing "pyDashboard7" Harness.
which issue do you need help for?

Regards,

Harini

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Posted: 7 years ago
Posted: 4 Sep 2017 4:46 EDT
Nadimuthu Thangavel (Nadimuthu T)
TATA Consultancy Services
Associate Consultant
TATA Consultancy Services
IN

Thanks for you reply,

I need display the filter option properly . The Replacing harness working as expected. 

 

Regards,

Muthu

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Posted: 7 years ago
Posted: 4 Sep 2017 6:29 EDT
Harini Yayi (yayih)
PEGA
Associate Technical Solutions Engineer
Pegasystems Inc.
IN

Hi,

Can you uncheck the size to content option in dynamic container and verify.

If you still face the issue ,then please provide the snapshots of

1.Portal harness

2.Section with mycases

3.Grid configuration

(general,presentation,operation).

Regards,

Harini

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Posted: 7 years ago
Posted: 4 Sep 2017 7:24 EDT
Nadimuthu Thangavel (Nadimuthu T)
TATA Consultancy Services
Associate Consultant
TATA Consultancy Services
IN

If am removed the  size to content option, the Screen not loading, Its showing 30 of the screen.

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Posted: 7 years ago
Posted: 5 Sep 2017 0:55 EDT
Harini Yayi (yayih)
PEGA
Associate Technical Solutions Engineer
Pegasystems Inc.
IN

Hi,

 Can you please share the snapshots of

1.Portal harness

2.Section with mycases

3.Grid configuration

(general,presentation,operation).

Regards,

Harini

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  • Eduardo Menezes Lakindu Kariyawasam Cody Burrell
Posted: 7 years ago
Posted: 5 Sep 2017 8:01 EDT
Nadimuthu Thangavel (Nadimuthu T)
TATA Consultancy Services
Associate Consultant
TATA Consultancy Services
IN
Hi, Please find the attachment for the Screen shot for your reference. Regards, Muthu
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Posted: 7 years ago
Posted: 3 Oct 2017 5:41 EDT
Venkataguru Mitta (mittv2)
PEGA
Manager, User Interface
Pegasystems Inc.
IN

Hello, The post title (How to set minimum size of Harness on loading?) and the description are completely different. From the description the issue is with GRID component and not harness. Please clarify.

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Accepted Solution

Posted: 7 years ago
Posted: 13 Oct 2017 5:49 EDT
Nadimuthu Thangavel (Nadimuthu T)
TATA Consultancy Services
Associate Consultant
TATA Consultancy Services
IN
Perform the following local-change: Below is the Custom CSS code which we was removed.
Show More
Perform the following local-change: Below is the Custom CSS code which we was removed. .screen-layout > .screen-layout-region { position: static; /* Sticky case header */ /* sticky won't work on iOS without these changes */ /* html, body:not(#harnessDesignView), body.screen-layout-body, body.harnessBody.screen-layout-body, body.with-fixed-header { overflow: visible; height: auto; width: auto; min-height: 0; min-width: 0; } body.with-fixed-header .screen-layout-region-main-middle > .screen-layout-region-content, body.with-fixed-header .screen-layout-region-main-middle > .screen-layout-region-content > .sectionDivStyle, body.with-fixed-header .screen-layout-region-main-middle > .screen-layout-region-content > .sectionDivStyle > .sectionDivStyle, body.with-fixed-header .screen-layout-region-main-middle > .screen-layout-region-content > .sectionDivStyle > span.inspector-span, body.with-fixed-header .screen-layout-region-main-middle > .screen-layout-region-content > .sectionDivStyle > span.inspector-span > div.harnessContent, div.dc-wrapper, div.harnessBodyNoHead, div.screen-layout-header, div.singleview div.dc-main, div.singleview div.dc-main > div.sectionDivStyle, div.harnessBodyNoHead, body:not(#harnessDesignView) div.harnessContent, body:not(#harnessDesignView) div#PEGA_HARNESS, */ Now the MyCase section displaying filter section properly.
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