Question
HSBC
IN
Last activity: 20 Jan 2021 4:47 EST
How to provide Tracer to end user
Hello everyone!
I need to implement a button in one of the section in order to show popup window with Tracer.
Any ideas?
Pegasystems Inc.
FR
I don't think you should be providing tracer to your users. What is the business need behind the scene?
HSBC
IN
We would like to provide tracer option to production support analyst limiting his access to Designer studio.
Aaseya IT Services Pvt LTD
SA
Do you want to give him the tracer option only or the access to Designer studio also?
HSBC
IN
Aaseya IT Services Pvt LTD
SA
Only tracer option cannot be provided alone. The clipboard option will also be there. This is pega Issue.FDBK-18105 is already raised for this.
But if you have no issue with having tracer option with clipboard, then you can do the following. Add the privileges to the access role of your user. Please find the screenshot.
HSBC
IN
Yes I have configured Clipboard but not sure how to configured Tracer in Pega 6.3 SP1 version. privileges setting done already.
For Clipboard in 6.3 - On Button click Using 'Show-HTML' Method called HTMLStream - 'WebWBClipboard' .
But I am not sure how to call Tracer in 6.3
Aaseya IT Services Pvt LTD
SA
Can you please share a screenshot of the privilges that you have for the given role.
HSBC
IN
Screenshot attached
Aaseya IT Services Pvt LTD
SA
Please add the below two privilges and then check.
1. OpenDeveloperForm
2.clipboardViewer