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Question

 Suman Pyne (sumanpyne)
Areteans
Senior Director
Areteans
SG
sumanpyne Member since 2009 22 posts
Areteans
Posted: Jun 18, 2021
Last activity: Jun 21, 2021
Posted: 18 Jun 2021 21:10 EDT
Last activity: 21 Jun 2021 6:34 EDT
Closed

How to know Customer Device OS (IOS/Android) from request parameters of OOTB Container V3 REST service

In our application cointainer V3 REST sevice is invoked by an external channel (mobile) to get some offers (actions). We need to show the actions and treatments to customer based on their OS (ios/android).

How can we get customer device OS (IOS/Android) details in our strategy framework ?

In the strategy will Primary.ContainerPayload.Device (where Primary indicates Customer) contain the customer device OS ?

If YES what will be the possible values of Device - IOS, Android or anything else ?

If no how to get the customer device OS.

Kindly suggest.

 

Thanks,

Suman.

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Pega Customer Decision Hub 8.5
Decision Management
Financial Services

Posted: 3 years ago
Posted: 21 Jun 2021 6:34 EDT
Tuhin Guha Thakurta (TUHINGT)
Tech Mahindra
Tech Lead
Tech Mahindra
CA

Hi @sumanpyne,

Thanks for your questions.  I have received the user agents value from the service header. Please find the document attached for your reference.

 

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