Question
Charter
IN
Last activity: 25 Mar 2024 7:20 EDT
SLA for service rest not working
Hi All,
I have enabled SLA for service rest for our CDH application. When i tested the service with date format exception, it is not picking the fallback activity which i have traced in the tracer.
Please let me know if i have done something wrong.
Maximum duration for service activity 4000
Maximum consecutive violations 3
Retry interval (seconds) 10
Accepted Solution
Updated: 25 Mar 2024 7:20 EDT
Tata Consultancy Services
GB
@PrasadN16719109I guess the SLA works only when the activity does not respond at all. But in your case you are throwing an error I believe. So please make the activity wait for that much time and then if you test it it should work.
Pegasystems Inc.
IN
@PrasadN16719109 Can you elaborate on your usecase and which service are you enabling the Service SLA's?
Accepted Solution
Updated: 25 Mar 2024 7:20 EDT
Tata Consultancy Services
GB
@PrasadN16719109I guess the SLA works only when the activity does not respond at all. But in your case you are throwing an error I believe. So please make the activity wait for that much time and then if you test it it should work.