How to include Date time based on respective Time zones in Email body?
Hi,
Based on the SLA, an email is triggering when it reached the goal time and the email body is always getting the goal time in GMT format irrespective of the timezones.
1. How to change the GMT time zone format in email, while it is sending through SLA?
2. If I am sending email to 3 operators in different time zones, In the email body, How to include the date time in their different time zones respectively.
***Edited by Moderator Marissa to change type from General to Product, added Product details and Capability tags***
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