Question
Accenture
IN
Last activity: 14 Jun 2021 7:38 EDT
How to implement audit log of a user interface changes?
On User Interface I have two fields Name and Phone Number and whenever user updates Name or Phone number there should be audit log recorded let’s say user updated from old number to new number. Can you tell me which rules you would use and what is the best way of implementing this?
Thanks
***Edited by Moderator: Pallavi to update platform capability tags***
Accepted Solution
Updated: 14 Jun 2021 7:38 EDT
JP Morgan Chase & Co.
IN
You can use Field level auditing to achieve this.
Go to Configure->Case Management->Work Management->Field level auditing to go to field level auditing landing page and select the class and add the list of properties that you want to audit.
Please find the below screenshot for more details.
CBA
AU
Where we can see the audit history
Like previous changed record?
Updated: 14 Jun 2021 7:38 EDT
JP Morgan Chase & Co.
IN
For a case, below the case details, there are tabs in which we can see the audit tab.
Please find the below screenshot for more details.
CBA
AU
Thanks Pavan, I agree with AUDIT history we can
But to avoid manually, How to store both the values like the old number and new number
and how to make it display