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Question

 Md Kousik (MdKousik) Nordea Pega CoE
Nordea
SE
MdKousik Member since 2015 26 posts
Nordea
Posted: Oct 18, 2016
Last activity: Oct 19, 2016
Posted: 18 Oct 2016 12:26 EDT
Last activity: 19 Oct 2016 2:51 EDT
Closed

How to get agent queue number

Hi,
I need agent queue number to restart the agent using agentutils API (restart queue). I am using 6.1.

How can I get agent queue number? Is there any API or method to get queue number?

Thanks,

Kousik

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Low-Code App Development System Administration

Posted: 7 years ago
Posted: 19 Oct 2016 2:51 EDT
Habeeb Baig (BaigHabeeb) Virtusa IT Consulting Lead Decisioning Architect
Virtusa IT Consulting
AE

Hi Kousik,

Have you checked .pxQueueItemID parameter ? https://docs-previous.pega.com/data-and-integration/how-asynchronous-service-processing-works

What's the type of your agent? Is it Standard or Advanced?

Thanks,

Habeeb Baig

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