Question
Swift
US
Last activity: 11 Apr 2025 9:21 EDT
How to display all steps(including hierarchical) in case summary
During case processing Pega stores all the executed stages,processes and steps in pxStageHistory page list. We are leveraging this information to show case summary view (custom). We have hierarchical steps i.e. We have a stage and within that we have a process. within that flow we are referring another flow. But while case processing Pega only maintains one level(first) of steps executed in pxStageHistory. It seems it doesn't store this hierarchical steps.
Out business users are asking to show all the steps executed. Could you please help us with information that is there any table/property on clipboard that pega will have all the steps that are executed as part of case processeing.
Eclantiqx
IN
Hi,
As per my understanding, pega maintains the stage history only up to top level processes.
You can extend the functionality by adding entries into pxstagehistory kind of page structure for each of your steps (utilities, sub processes, etc.).
If your application had a proper audit notes strategy, you can read audit history for each step and present the data extracted from audit history into expected format.
Let me know if this helps or let us all know if you had a solution other the above.