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Question

 Takefumi Kobayashi (kobat) Senior System Architect
Pegasystems Inc.
JP
kobat Member since 2020 20 posts
Posted: Jan 28, 2022
Last activity: Mar 22, 2022
Posted: 28 Jan 2022 1:53 EST
Last activity: 22 Mar 2022 4:08 EDT
Closed
Solved

How to click email link and open case screen that contains left navigation

I want to click email link and open case screen that contains left navigation. How can I do this ?

I tried to use the following link. But the following screen does not contains the left navigation.

http://localhost:8091/prweb/app/test-app?pyActivity=Work-.Open&Action=Review&HarnessPurpose=Review&pzSkinName=TestApp&InsHandle=OS7DP4-TESTAPP-WORK T-46001

https://localhost:8091/prweb/app/test-app?pyActivity=pyMobileSnapStart&pyShowFullPortal=true&Action=openWorkByHandle&InsHandle=OS7DP4-TESTAPP-WORK T-46001

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Pega Platform 8.6.2
User Experience

Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 22 Mar 2022 4:02 EDT
Updated: 22 Mar 2022 4:08 EDT
Takefumi Kobayashi (kobat) Senior System Architect
Pegasystems Inc.
JP

Thank you. The following link worked well.

https://localhost:8091/prweb/app/test-app?pyActivity=Data-Portal.ShowDesktop&isSnapStart=true&pyShowFullPortal=true&applicationName=TESTAPP&Action=openWorkByHandle&&InsHandle=OS7DP4-TESTAPP-WORK T-46001

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Posted: 2 years ago
Posted: 28 Jan 2022 2:01 EST
Saurabh Gupta (SaurabhG7134)
ING Nederland
Pega Engineer
ING Nederland
NL

Hi @kobat, try using "pyCaseManager7" as the harness name in your portal rule. If it satisfies your requirement, you can the save this harness in your ruleset and make changes accordingly.

 

Thanks,

Saurabh.

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Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 22 Mar 2022 4:02 EDT
Updated: 22 Mar 2022 4:08 EDT
Takefumi Kobayashi (kobat) Senior System Architect
Pegasystems Inc.
JP

Thank you. The following link worked well.

https://localhost:8091/prweb/app/test-app?pyActivity=Data-Portal.ShowDesktop&isSnapStart=true&pyShowFullPortal=true&applicationName=TESTAPP&Action=openWorkByHandle&&InsHandle=OS7DP4-TESTAPP-WORK T-46001

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