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Question

 Kalyani Kallem (KalyaniK9826)
Commonwealth Bank

Commonwealth Bank
AU
KalyaniK9826 Member since 2017 3 posts
Commonwealth Bank
Posted: Aug 8, 2018
Last activity: Aug 17, 2018
Posted: 8 Aug 2018 2:41 EDT
Last activity: 17 Aug 2018 0:55 EDT
Closed

How to clear cache in custom mobile app

Is there any way to clear the application cache from custom mobile app on customer end (mobile app cache) with out generating the new version of the app?
We tried checking the Hybrid container API methods and did not find anything related.

***Edited by Moderator Marissa to add SR Details***

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Mobile
Support Case Exists

Posted: 6 years ago
Posted: 8 Aug 2018 9:22 EDT
James Hall (HALLJ) Senior Software Architect, Shared User Services Engineering
Pegasystems Inc.
US

Typically, making a small change to pyCustomAppCache HTML rule such as adding or changing a comment will cause the application cache to recalculate on the client.  This will typically happen upon login and changes to currently logged in users may not get the intended change until they log out and back in.  You can clear 'BROWSER' requestors from the server(s) to force folks to log in again.  Also, this will not impact the login page.  There is a loginCacheManifest HTML rule that works on certain device/HC version combinations, but not all.  Pushing a new binary is the only way to guaranteed that a change to the login page is propagated.  I hope this helps.

- James

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