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Question

 Apirut Siri (ApirutS9)
MFEC

MFEC
TH
ApirutS9 Member since 2016 6 posts
MFEC
Posted: May 7, 2019
Last activity: May 22, 2019
Posted: 7 May 2019 23:06 EDT
Last activity: 22 May 2019 0:49 EDT
Closed
Solved

How to change Threshold Alert PEGA0001

Hi,

I try to change Threshold of Alert PEGA0001 (Browser Time) from 1000 to 3000 but It's not change.

I follow config DSS as below.

What am I miss?

Thank you.

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Accepted Solution

Posted: 5 years ago
Posted: 8 May 2019 0:32 EDT
Sreepriya Rao Gona (Sreepriya)
PEGA
Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi Apirut,

Performance-related threshold setting entries in a DSS record are written in the form: prconfig/[performance-related threshold setting name]/default.

eg: prconfig/alerts/browser/interactionTimeThreshold/warnMS/default

I don't see default appended for the purpose in the screenshot provided, can you try modifying it validate if it got changed or not.

Hope it works.

Thanks,

Sreepriya

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Posted: 5 years ago
Updated: 5 years ago
Posted: 7 May 2019 23:58 EDT
Updated: 7 May 2019 23:57 EDT
Shreshta Vinayak (vinas) Technical Solutions Engineer
Pegasystems Inc.
IN

Hey Apirut,

Have you performed a restart after setting the DSS?

 

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Accepted Solution

Posted: 5 years ago
Posted: 8 May 2019 0:32 EDT
Sreepriya Rao Gona (Sreepriya)
PEGA
Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi Apirut,

Performance-related threshold setting entries in a DSS record are written in the form: prconfig/[performance-related threshold setting name]/default.

eg: prconfig/alerts/browser/interactionTimeThreshold/warnMS/default

I don't see default appended for the purpose in the screenshot provided, can you try modifying it validate if it got changed or not.

Hope it works.

Thanks,

Sreepriya

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