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Question

 Vishakha Kale (Vishakha)
TCS
Technical Architect
TCS
US
Vishakha Member since 2014 13 posts
TCS
Posted: Jun 14, 2016
Last activity: Jun 15, 2016
Posted: 14 Jun 2016 9:03 EDT
Last activity: 15 Jun 2016 9:45 EDT
Closed

How can we copy data from service case to interaction in CPM framework.

How can we copy data from service case to interaction in CPM framework.IS there any rule to do that?

Message was edited by: Marissa Rogers - added category

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Pega Customer Service

Posted: 8 years ago
Posted: 15 Jun 2016 9:45 EDT
Santanu Bhattacherjee (Santanu) Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

Hi

I am not sure of any OOTB rule which can do this.

We need to write our own logic ( data transform / activity ) to get the data from clipboard .

Rakesh Puppala any thoughts ?

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