How can we add an action set on launch/click of a case tab in user portal
Hello,
We have a business requirement to identify the case a user is actively working upon, when multiple case tabs are open i.e., when a user has multiple case tabs open, we need to record the tab that a user is currently active on (since a user can work on only one tab at a time, even though multiple tabs are open).
We have tried adding an on-click action set on CSTabTitle in pyCustomDCTabSection to run a script with current case tab details but the action set is not getting triggered.
Is there a way of launching a script or any other action whenever the active tab changes?