Hello, 

Well I think there are different approaches. It depends, is it for an admin screen? Do you have to drill down on assignments or just to display a count? 

Of course you could work with multiple Report Definition or you could query all this with DB directly maybe.

Please use this (getCurrentWorklist) activity to get the list  by passing the user id

now now find the size of the myWorkListPage page list, so you will get the list count 

1. You can count no. assignment for each operator by creating reporting definition on Assign-Worklist class grouping it with pxAssignedOperatorID and aggregate  using count function

2. To restrict operator to request new cases beyond some threshold use data page to load data for no. of assignment that particular operator have ( Data source for data page can be same report as mentioned above with extra filter for current requestor id Data only). We can compare count on data page to DSS on transaction where we want restrict current operator to request new cases.

Regards,

Dhananjay

Is there any way I can display this count of open assignments against My Worklist?

Eg- In outlook/any email - it displays the number unread items. The same way, can we display this number in a brackets beside My Worklist?

Cheers

I have a similar requirement to show the number of Items in a particular Work Basket or Work Queue at any point of time (i.e at the current time) . Is there any OOTB function to retrieve this number of Work Objects in a WB and display it to any user?

Hi all, I have a requirement that I need to route assignment to the operator having the least number of items in his worklist comparing with other operators  how to design this  thanks.