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Question

 Devang Shah (Devang) Navy Federal Credit Union Technical Program Manager
Navy Federal Credit Union
US
Devang Member since 2013 11 posts
Navy Federal Credit Union
Posted: Mar 8, 2017
Last activity: Mar 8, 2017
Posted: 8 Mar 2017 7:31 EST
Last activity: 8 Mar 2017 11:59 EST
Closed

How to add new interaction type?

I want to add new Interaction type on my application. When I try to save it gives error saying "Error saving rule"? How do I resolve it?

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I want to add new Interaction type on my application. When I try to save it gives error saying "Error saving rule"? How do I resolve it?


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    Pega Customer Service
    Posted: 6 years ago
    Posted: 8 Mar 2017 11:59 EST
    Kurt Waltz (KurtW_GCS) PEGA Senior Principal Engineer, Technical Support, Industry Apps
    Pegasystems Inc.
    US

    Hi,

    Does the error message say anything more than that when it is displayed on the screen, or do you see any corresponding errors in the logs?  If you can provide screenshots of the error that might be helpful as well.

    What versions of the Pega Platform and Pega Customer Service Application are you using?

    -Kurt

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