Question

Commonwealth bank of Australia
AU
Last activity: 19 Jun 2025 8:52 EDT
How to add case initiator to recipient list
Hi Team,
We have a requirement to send gadget notifications including the one who initiate the case.
We see by ootb, Pega filters current users from notification list. Our use case is to enable notification for the current user as well.
Here is our questions,
1. Asking hereif anyone could shed some light on why Pega restricts the current user from receiving notifications. This has been a point of curiosity for me, and understanding the rationale behind this restriction could be quite beneficial.
2. is there any extension/configuration to remove this logic so use case would be implemented ie, keeping case initiator in notification recipient list?