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Question

 Benjamin Schultz (BenjaminS17187515)
Shell

Shell
US
BenjaminS17187515 Member since 2024 1 post
Shell
Posted: Jun 17, 2024
Last activity: Jun 17, 2024
Posted: 17 Jun 2024 11:57 EDT
Last activity: 17 Jun 2024 13:40 EDT
Solved

"This page isn't responding: wait/exit page" triggered when rendering main case list table in production

Thanks for the response - I will continue troubleshooting by submitting a support ticket.

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Pega Platform
Theme Cosmos
Case Management
Other Industry
Team Lead

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Posted: 9 months ago
Posted: 17 Jun 2024 12:13 EDT
Priyanka Boga (Priyanka Boga)
PEGA
Principal Engineer, Technical Support , User and Product Experience
Pegasystems Inc.
IN

@BenjaminS17187515 - Displaying the sub cases list using repeating dynamic layout with load more pagination format and display only  5 cases on load will reduce the loading issue. If any defer loads or any refresh conditions are present can remove it to enhance the speed. Browser network logs will help which is taking more time to load and can change the design to reduce that time.

Thank you.

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