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Question

 Uthayakumar Palanisamy (UthayakumarPalanisamy)

UthayakumarPalanisamy Member since 2016 4 posts
Posted: Jun 29, 2016
Last activity: Feb 4, 2019
Posted: 29 Jun 2016 16:44 EDT
Last activity: 4 Feb 2019 14:19 EST
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HCIF prerequisites l HCIF 7.14 is installed.

We are upgrading HCIF 7.14 . we see that in the upgrade GUIDE the prerequisite given as HCIF 7.14 is installed. Can you explain what is that about?

***Updated by Moderator: Marissa to add Doc Bug group tag***

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Updates

Posted: 8 years ago
Posted: 29 Jun 2016 17:19 EDT
Ravi Kumar Pisupati (Mr. Ravi Kumar Pisupati)
GovCIO
Pega Lead Solutions Architect
GovCIO
US

Hi,

HCIF provides the enterprise foundation for all other Pega healthcare solutions including the Healthcare Claims Automation Suite, Customer Process Manager, Care Management, & Sales Process Management solutions.


Read this PDN article for more info.


https://pdn.pega.com/products/healthcare-industry-foundation-hcif


Thanks,

Ravi Kumar.

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Posted: 8 years ago
Posted: 30 Jun 2016 1:24 EDT
Susan Liu (SusanLiu_GCS)
PEGA
Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi Uthayakumar,

In HCIF 7.14 Upgrade Guide, page 5, HCIF prerequisites: HCIF 7.14 installed. This might be a mistake in the document. You can ignore it.

Thanks,

Susan

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Posted: 8 years ago
Posted: 30 Jun 2016 6:47 EDT
Celeste Dufresne (CelesteDufresne_GCS)
PEGA
Fellow, Technical Support, Cloud Service
Pegasystems Inc.
US

Are you installing HCIF 7.14 or 7.14.1?  The 7.14.1 guide is what indicates that you need to have HCIF 7.14 installed.

Here is the link for the 7.14 install guide:

https://docs-previous.pega.com/healthcare-industry-foundation-714-installation-guide

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Posted: 8 years ago
Posted: 30 Jun 2016 12:29 EDT
Celeste Dufresne (CelesteDufresne_GCS)
PEGA
Fellow, Technical Support, Cloud Service
Pegasystems Inc.
US

OK, so you want to be using this install guide which does not mention a prerequisite of HCIF 7.14 being installed.

https://docs-previous.pega.com/healthcare-industry-foundation-714-installation-guide

I expect that you were looking at the 714.1 guide which does have the prerequisite for 7.14

https://docs-previous.pega.com/healthcare-industry-foundation-7141-installation-guide

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Posted: 8 years ago
Posted: 30 Jun 2016 13:03 EDT
Celeste Dufresne (CelesteDufresne_GCS)
PEGA
Fellow, Technical Support, Cloud Service
Pegasystems Inc.
US

Actually Susan Liu just pointed out to me that you are doing an upgrade.  The v7.14 upgrade guide does have a doc bug in it.

https://docs-previous.pega.com/healthcare-industry-foundation-714-upgrade-guide

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