Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Shanthkumar Rebello (SKUMAREB)
HealthNet

HealthNet
US
SKUMAREB Member since 2017 13 posts
HealthNet
Posted: Nov 15, 2018
Last activity: Nov 20, 2018
Posted: 15 Nov 2018 2:25 EST
Last activity: 20 Nov 2018 6:21 EST
Closed

Is Pega Co-Browse supported on Pega CS 7.14 PRPC 7.2?

we are currently evaluating Pega Co-Browse and would like to know if Co-Browsing can be implemented on Pega CS 7.14 and PRPC 7.2?

To see attachments, please log in.
Conversational Channels
User Experience

Posted: 6 years ago
Posted: 20 Nov 2018 6:21 EST
Avishek Banerjee (Avishek) Senior Product Manager CRM - Customer Service
Pegasystems Inc.
IN

It would work but this is a very old combination for Co-browse, almost 3 years old. The current version of Co-browse is 8.1. Also, at this time, Co-browse is offered only as a Cloud product. So, the customers will be using the 8.1 version. There might be multiple integration issues that might crop up due to this integration of 8.1 Co-browse with such an old version of Pega CS. Is there are compelling reason why you would want to do this? We recommend atleast upgrading to Pega CS 7.4. The integration there is much easier and mostly Pega Express driven.

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice