Question

Harness not displayed properly in SnapStart url
We are using SnapStart url to open work object from email.
http://X/prweb?pyActivity=pyMobileSnapStart&Action=openWorkByHandle&InsHandle=<pzInskey>
Though the work object is opened on click of the link provided in the email, the harness is not rendered properly.
I found a post for the same issue https://collaborate.pega.com/question/snapstart-url-not-displaying-harness
I have the same doubt "Harness is ignored when Snapstart external URL is used, is this by design and Snapstart only allows a limited functionality or the Harness is not being picked up for some reason"
Is there a way to specify the portal name and harness that could be picked to open the work object?
***Edited by Moderator: Pallavi to update platform capability tags***