Question
Broadridge Financial Solutions
IN
Last activity: 6 Sep 2021 6:01 EDT
Going back from Stage 2 to Stage 1 based on drop-down options
Requirement:
I have 2 stages, Stage 1 and Stage 2. I added a steps ( name status) in stage 2. In Status steps 1 added a drop-down as field with option ( Approve, pending, reject).
When I chose approve from drop-down case will close
When I chose pending from drop-down case will be in same stage
When I chose reject from drop-down case should go back to previous stages from Stage 2 to Stage 1.
My concerns is
How can I achieve it (reject condition). Going back stage based on some drop-down option / condition
Updated: 5 Sep 2021 11:50 EDT
Rulesware
PE
@DheerajK7369Hi DheerajK, do you mean returning to another stage instantaneously? I would recommend to submit first the flow action, then in the flow use the change stage shape.
If you want to change the stage on dropdown change you may call the pxChangeStage activity and refreshing the harness. You may need to finish the current assignment first in order to not to leave an open assignment in your worklist.
But if you can, try to follow the standard way using flows and smart shapes.
Oh, by the way, if you want to return to the previous stage (strictly previous), you can use the pyWorkPage.pxStageHistory list to get the last stage.