Advanced agent schedule times - impact of setting AM/PM drop-down
I'd like to understand the impact of the AM/PM drop-down on Pega 6 in the time specification for agents that are scheduled to run at a particular time.
The drop-downs for the time include a drop-down for AM/PM and the drop-down for the hour will accept values from 0 to 23.
Suppose the agent is scheduled to run at 04:00:00PM - will it run at the same time (i.e. 4pm) as an agent scheduled to run at 16:00:00PM?
Suppose the agent is scheduled to run at 16:00:00AM - would it just ignore the AM bit and run at 4pm?
Suppose the agent is scheduled to run at 00:00:01PM - would it recognise the hour as per the 24 hour clock and run at one second after midnight, ignoring the PM part?
Finally, suppose the agent is scheduled to run at 00:00:01AM - would it simply recognise the hour as per the 24 hour clock and run at one second after midnight? (And would 12:00:01AM be recognised as one second after midnight too?)
Pegasystems Inc.
IN
I'm looking at PRPC 6.3 SP1 and read that start time option to be controlled by a dropdown (1-12 hrs)... could you please specify the PRPC version...
Pegasystems Inc.
IN
i'm sorry, on PRPC 6.1SP2 also - I read that start time option to be controlled by a dropdown (1-12 hrs) maybe im missing something...
PEG
IN
Hi,
I could see differences in 61SP2 and 63SP1 applications. In 61SP2 I could see 0-23 in the dropdown whereas in 63SP1 I could see 0-11 in the dropdown Start Time.
PEG
IN
If clock was 24 hrs
if pyStartHour is (1-11) AM_PM value is set to AM
if pyStartHour is (12-23) AM_PM value is set to PM
If clock was 12 hrs
AM_PM value is set to the selected option from the AM_PM drop-down
I think based on this scheduling will occur.