Getting SMTP Error while connecting to GMAIL Account
Hi All,
I am having the below issue while connecting to GMAIL from PEGA, however in email account rule the sender and receiver result is successful. Please find the screen shots below.
Error: Error sending email:
** Caught com.sun.mail.smtp.SMTPSendFailedException
Hi All,
I am having the below issue while connecting to GMAIL from PEGA, however in email account rule the sender and receiver result is successful. Please find the screen shots below.
Error: Error sending email:
** Caught com.sun.mail.smtp.SMTPSendFailedException
Pegasystems Inc.
US
Hi Rakesh,
You may find this new article helpful: https://collaborate.pega.com/discussion/troubleshooting-common-email-issues
If you're not able to make progress using the information there, can you please provide us with the PegaRULES log from when this occurs and confirm what version of Pega is in use?
Cognizant
IN
Hi Nick,
Thanks for the article, this article has detailed explanation on Email listener but I am having issue while sending email to the external system.
The Version of Pega I am using is 7.1.9 Personal edition
I am not able to provide you log details as I am getting 403 access forbiden for Logs "HTTP Status 403 - Access to the requested resource has been denied"
Could you please help me to set up the Log file. I found one article in PDN to change the Web.xml file and redeploy prWeb.war file but is this the right way to get access for logs?
https://collaborate.pega.com/question/unable-download-log-files-after-upgrade-718-72
Pegasystems Inc.
US
Hi Rakesh,
The article I linked actually discusses both receiving and sending emails, so should still be relevant.
As far as the logs go, you should be able to access them from the file system where you installed personal edition. The directory would be something like, ...\PRPCPersonalEdition\tomcat\work\Catalina\localhost\prweb for the PegaRULES logs.
Pegasystems Inc.
IN
Hi,
The above mentioned is good article to look at. Also found similar discussion at https://collaborate.pega.com/question/getting-error-sending-email-caught-comsunmailsmtpsmtpsendfailedexception-while-sending. Hope it will help.