Question
Vodafone
US
Last activity: 29 Nov 2019 2:48 EST
Getting exception- "Caught unhandled exception : Unable to connect email client due to .."
Hi Team,
I am getting this below exception while running "SendEmailNotification" Activity .
"Caught unhandled exception : Unable to connect email client due to : Could not connect to SMTP host: smtp.gmail.com, port: 587"
Could you please help me with this error.
Thanks,
Niti
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Pegasystems Inc.
FR
Hello,
Have you correctly configured your email account? What Pega version is it?
Vodafone
US
Hello,
I am using Pega 8.3 version.
Attached is the screenshot of email account which i have configured and test connectivity of sender and receiver.
Thanks,
Niti
Abbvie
US
Hi Niti,
Pega use "Default" email account while your testing the OOTB activity(sendnotification)
Please make sure you updated the correct email account and do the test connection.
Hope this helps.
Regards,
Anandh
Vodafone
US
Hello,
Please find the parameter values i am passing in send email notification activity.
Thanks,
Niti
Pegasystems Inc.
IN
Please check the below link it might be helpful:
https://collaborate.pega.com/question/error-while-running-sendemailnotification-activity-caught-javaxmailmessagingexception
Pegasystems Inc.
IN
Hi Niti,
Is test connection successful?You need to modify security setting in gmail as well.
Thanks,
Abhinav
Vodafone
US
Hi Abhinav,
Yes the test connection is successful and i have done the settings in gmail also i.e enable imap. I have attached the screenshots in above comments.
Thanks,
Niti
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vinod kumar Athina Alexander Nelson