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Question

 sudheer prakash (sudheerprakash)
SRINSOFT Technologies
Pega Technology Specialist
SRINSOFT Technologies
IN
sudheerprakash Member since 2016 30 posts
SRINSOFT Technologies
Posted: Aug 18, 2021
Last activity: Aug 18, 2021
Posted: 18 Aug 2021 11:07 EDT
Last activity: 18 Aug 2021 15:06 EDT
Closed
Solved

Getting Error while assigning new Package in Robot Manager

While trying to assign a new Package from Robot manager , getting below error. 

  • An active assignment already exists for this robotic workgroup.

Any thoughts how to fix this .Thanks in advance. 

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Pega Platform 8.4.3
Robotic Process Automation
Other Industry
Senior System Architect

Posted: 3 years ago
Posted: 18 Aug 2021 12:59 EDT
Thomas Sasnett (ThomasSasnett)
MOD
Lead Robotics Architect
Pegasystems Inc.
US

@sudheerprakash For Unattended bots, you may only have a single package assigned to a given workgroup (since there's no one present to make the choice between which package the bot would use). Make sure to delete any existing package assignment for a given workgroup before you try to assign it a new package.

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