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Question

 Shrikant Pustode (shrikantbp) Amazon
Amazon
US
shrikantbp Member since 2014 25 posts
Amazon
Posted: Aug 3, 2019
Last activity: Aug 8, 2019
Posted: 3 Aug 2019 12:34 EDT
Last activity: 8 Aug 2019 8:19 EDT
Closed

Error while connecting from Pega Runtime to Robot Manager: robotics/v1/runtimeconfigs

Configuration:

Robot Manager: v8.2.2

Runtime Version: 8.0.2014.0

Package is deployed to package server and is available in Robot Manager. However, I am getting below error in Robot Manager when trying to connect from Runtime to Robot Manager. Note there is no such service as runtimeconfigs

Log attached

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Robotic Process Automation

Posted: 5 years ago
Posted: 7 Aug 2019 2:03 EDT
Srinivasa Rao Bitra (raos) Senior Principal Engineer, Technical Support - Robotics Process Automation
Pegasystems Inc.
IN

HI

It seems to be RM and Robotics installed is not compatible. Please go through the below link for more details:

Also verify the PRPC version as well.

https://community.pega.com/knowledgebase/pega-robot-manager-822

Regards,

Srini

 

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Posted: 5 years ago
Posted: 8 Aug 2019 8:19 EDT
Vaspi Prasad Gummadelly (Vaspi) PEGA Manager of Technical Support Engineering
Pegasystems Inc.
IN

Hi , 

 Hope you have enable robot manager in commonconfig and set RPA to false. Please set RPA to true and runtime will not make this call. 

Also as you are in Robot manager 8.2.2, it is recommended to use  Pega Robotic Automation 8.0 SP1 2029 or later.

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