Question
Banco Múltiple Bhd León SA
DO
Last activity: 24 Oct 2025 11:41 EDT
Forbidden (403) polling for Work
Hello,
We are in process to migrate from version 19.1 to 22.1, we already deploy a package in this new version and is configured correctly but when a case is sended the process finish almost instantly with Did No Complete and the Log says: error requesting data from Pega .../api/robotics/v2/work/assignments/next, Also got a message Forbidden (403) Content: robot cannot fetch a new assignment because a stop command have been issued
We have been testing with a couple of Access roles in order to see if a privilege is missing, have anyone face this kind of issue, we need to add a specific privilege or access group to the Registrator operator in order to poll work correctly from robot manager?
Regards,