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Question

 Naveen Puvvala (NaveenP3)
United Health Group

United Health Group
IN
NaveenP3 Member since 2013 3 posts
United Health Group
Posted: Apr 15, 2016
Last activity: May 5, 2016
Posted: 15 Apr 2016 2:29 EDT
Last activity: 5 May 2016 10:08 EDT
Closed

Flow issues in pega 7

Unable to edit flows in pega 7 system upgraded from 6.2 SP2

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Case Management

Posted: 8 years ago
Posted: 15 Apr 2016 4:18 EDT
Goutham Kumar Yellumahanti (GOUTHAMKUMAR)
Virtusa Consulting Services Pvt. Ltd.
Senior Lead Software Engineer
Virtusa Consulting Services Pvt. Ltd.
US

Hi Naveen,

Please share the screenshot of the error that you are getting.

Regards,

Goutham

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Posted: 8 years ago
Posted: 15 Apr 2016 5:32 EDT
Naveen Puvvala (NaveenP3)
United Health Group

United Health Group
IN

Below is what we are getting when tried to do a checkout. When tried to create new flow also after specifying the class and ruleset and by clicking create nothing happens.

Flow Checkout issue.png

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Posted: 8 years ago
Posted: 15 Apr 2016 5:47 EDT
Goutham Kumar Yellumahanti (GOUTHAMKUMAR)
Virtusa Consulting Services Pvt. Ltd.
Senior Lead Software Engineer
Virtusa Consulting Services Pvt. Ltd.
US

That error is not that helpful to pinpoint the problem. But, looks like there are few mandatory fields which are missing in on the flow rule might be in properties of flow shapes or other tabs in the rule. Can you open each shape and see if anything is missing in them and also check the other tabs

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Posted: 8 years ago
Posted: 15 Apr 2016 6:14 EDT
Naveen Puvvala (NaveenP3)
United Health Group

United Health Group
IN

Thats the problem here. we are not getting any kind of useful error messages in the UI and the flow required parms in all the shapes are also specified. just posted this to know whether there are any others who experienced this kind of issue. By the way this is happening on the upgrade system from 6.1 SP2 to 7.1.9.

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Posted: 8 years ago
Posted: 15 Apr 2016 6:30 EDT
Goutham Kumar Yellumahanti (GOUTHAMKUMAR)
Virtusa Consulting Services Pvt. Ltd.
Senior Lead Software Engineer
Virtusa Consulting Services Pvt. Ltd.
US

Then, I am not sure of it Naveen. Never done upgrade and didn't see any issue like this. Did u find any useful information on tracer/ logs when opening the rule?

Any one else know anything about this?

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Posted: 8 years ago
Posted: 15 Apr 2016 7:56 EDT
Naveen Puvvala (NaveenP3)
United Health Group

United Health Group
IN

This issue happens to the existing flows and we are not able to create new flows. we ran all the tools that we got from pega related to upgrade.

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Posted: 8 years ago
Posted: 15 Apr 2016 8:01 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Technical Support
Pegasystems Inc.
US

Thanks for the clarification. Now start with simpler case, what errors are you seeing when you say not able to create new flows? Can you try OOTB pega login first? And then your own user?

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Posted: 8 years ago
Posted: 5 May 2016 10:08 EDT
Naveen Puvvala (NaveenP3)
United Health Group

United Health Group
IN

Yes we tried that as well. even we are not able to update any existing pega flows in private checkout mode. For new flows after we gave the Class etc clicking on create button doesnt do anything.

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