Flag to identify active chat session

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RamSChanda

Member since 2012

3 posts

TTEC Digital

Posted: 1 week 3 days ago

Last activity: 1 week 3 days ago

Posted: 1 May 2025 13:20 EDT
Last activity: 1 May 2025 13:20 EDT

Flag to identify active chat session

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We are trying to connect AWS Connect CCP in Pega customer service application for chat channel. Is there a flag on the clipboard which mentions if the chat session is active or if it is ended?

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Pega Customer Service 8.7

Pega Customer Service

Senior System Architect

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Flag to identify active chat session

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Flag to identify active chat session

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