Failed Displaying the Portal screen
Dear all
My portal screen is not displayed what I have set on Portal/Harness/Section rule.
I have traced the this issue, but it didn't return failed status, therefore I have no idea what I should approach on it.
Please give me a tip about this issue.
Best Regards,
Yohei
Pegasystems Inc.
IN
Hi Yohei,
For this kind of errors, you need to check the logs.
There will be a huge stack, go to the beginning and you will find the rule that is causing the issue.
You can share logs here, if analysis is needed.
Thanks
Pegasystems Inc.
US
When you mention that "My portal screen is not displayed what I have set on Portal/Harness/Section rule.", do you mean that the wrong Portal/Harness/Section rule is picked up?
Or correct Portal/Harness/Section rule is picked up but the content of it is not correct?
Can you clarify it?
Pegasystems Inc.
US
Hi @YoheiO66,
The screenshot that is attached shows that there is "Component Stack Mismatch". This is a generic issue and can come up due to multiple reasons.
I would suggest you "Revalidate & Save" the section/harness. Also, debug this way - keep a blank container in a harness and in the section - keep a blank Dynamic Layout. With this check, if the issue still replicates.