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Question

 Venkat Palepu (VenkatP3447)
UHG

UHG
US
VenkatP3447 Member since 2016 4 posts
UHG
Posted: Mar 23, 2016
Last activity: Mar 25, 2016
Posted: 23 Mar 2016 21:23 EDT
Last activity: 25 Mar 2016 19:30 EDT
Closed
Solved

Facing error while running runExtract activity in Pega BIX

Hi,

Pega PRPC : 7.1.6,    Pega-BIX: 07-10-13

We have created an extract as a part of a BIX application as a part of a POC.  We ran the activity "runExtract" from the BX rulesets providing the necessary arguments. There was no error on the tracer and the tables that are supposed to be loaded with data from BIX also were not loaded.  Instead we see an error as attached.  This is a "DatabaseSchema" extract.

Per the error message, We are assuming there was a case open/open and we have to close/open it before running the extract, but we have no cases open.  We have closed all the cases before running the extract.

Can you please let us know what could have gone wrong.

Thanks,

Venkat

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System Administration
Data Integration

Posted: 8 years ago
Posted: 25 Mar 2016 19:30 EDT
Wai-Kei Kwok (WaikeiKwok_GCS) Principal Software Solutions Engineer
Pegasystems Inc.
US

Hi Venkat,

I see  runExtract will simply calls ExtractImpl internally.  Can you check the trace once again to see what happens after step 1 of runExtract is called and how you end up with the error message above?

=waikei

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