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 Dhama Yallanath (yallanathD2494) Cognizant Technology Solutions
Cognizant Technology Solutions
IN
yallanathD2494 Member since 2017 3 posts
Cognizant Technology Solutions
Posted: December 5, 2018
Last activity: August 9, 2019
Posted: 5 Dec 2018 21:44 EST
Last activity: 9 Aug 2019 5:44 EDT
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Error:"You have lost the ability to make this change because a change elsewhere has taken precedence over the change you made here.

User tried to resolve assignment. he faced below error.can you please explain why below error will occurring.

Error:"You have lost the ability to make this change because a change elsewhere has taken precedence over the change you made here. Please click on the assignment below to continue.

Case Management
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Posted: 3 years ago
Posted: 6 Dec 2018 1:10 EST
Harish Akula (Harish Akula) Aaseya IT Services Principal Consultant
Aaseya IT Services
GB

Hi,

Are you calling any activity where it is committing your work object. Generally this happens when you lose the lock on the assignment. 
Posted: 3 years ago
Posted: 6 Dec 2018 2:01 EST
Pankaj Rawal (rawap) PEGA Senior Software Architect, Low-code
Pegasystems Inc.
IN

This usually happens in scenario where your case is configured with optimistic locking and someone else has submitted the assignment for the same case elsewhere after you opened the assignment.

 

Can you tell the exact use case where this is exactly happening?
Posted: 3 years ago
Posted: 6 Dec 2018 2:45 EST
Harish Akula (Harish Akula) Aaseya IT Services Principal Consultant
Aaseya IT Services
GB

Yes this may be another possible scenario. Please share the use case.

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