Question
Cognizant Technology Solutions
IN
Last activity: 9 Aug 2019 5:44 EDT
Error:"You have lost the ability to make this change because a change elsewhere has taken precedence over the change you made here.
User tried to resolve assignment. he faced below error.can you please explain why below error will occurring.
Error:"You have lost the ability to make this change because a change elsewhere has taken precedence over the change you made here. Please click on the assignment below to continue.
Accepted Solution
bcbs
US
I got similar issue as well. I resolved by using page unlock method.
Aaseya IT Services
GB
Hi,
Are you calling any activity where it is committing your work object. Generally this happens when you lose the lock on the assignment.
Pegasystems Inc.
IN
This usually happens in scenario where your case is configured with optimistic locking and someone else has submitted the assignment for the same case elsewhere after you opened the assignment.
Can you tell the exact use case where this is exactly happening?